AI And Automotive Retail In 2018: The Future Is Here
AI is set to impact almost every part of the automotive business, from marketing to retail.
Creating Meaningful Customer Relationships in the Age of Tech
We review how businesses can use technology to amplify human connections & improve Customer Relationships.
The Ways Customers Use Products Have Changed — but Brands Haven’t Kept Up
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Is This What Holds the Key to Customer Loyalty in Insurance in 2018?
Article by Karen Wheeler, Vice President and Country Manager UK, Affinion
Insurance and AI – 3 Trends That Matter
View the 3 key AI trends that all Insurance business leaders need to know about.
Transform your Small Business using AI
4 Ways Artificial Intelligence (AI) Can Transform Your Small Business.
5 Reasons Consumers Will Embrace AI
In today’s chaotic time’s businesses & consumers rely on speed & efficiency when it comes to customer service.
Meet Greg and See if You Can Relate
I’m sure many of you can and will relate to Greg’s story as both a customer and a customer service representative.
A Checklist for Superior Customer Service
Superior customer service is and should be at the forefront of any successful business. Read more..