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Stay up to date with the best business practices in the digital realm, sharing news about Artificial Intelligence and how it can help you grow.
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Make it easier for customers to get what they want & ensure a positive experience.
Conversational Process Automation is making it possible to understand customer intent & do so cost-effectively.
Larry Galler recounts an inspiring Valentine’s Day story that teaches an important lesson in customer loyalty.
Today, consumers & business buyers alike expect convenient and responsive engagement across every interaction.
We review what Customer engagement is and equally why it needs to be a core focus for every business.
Today’s digital landscape has evolved to enable businesses & users alike to use technology to enhance their daily lives.
It requires strategy and discipline to perfect, but platforms can empower us to co-create more efficiently than before.
Marketing and customer communication is vital to any business. But what you say and to who makes all the difference.
In an industry focused on providing great guest experience, it’s only logical that messaging platforms be adopted in the hotel industry.
A customer-centric mindset & a connected tech platform = enduring relationships.
Superb Customer Experience = Long-term Business Growth
Every transaction generates data. Understanding it is the key to your future success and business growth.
We identify 5 trends that will ensure you have a tech edge and remain ahead of your competitors.
Businesses should consider AI Developments as they are regarded as one of the most impactful technologies today.
Quick instant messaging and responsiveness is at the core of what customers want when it comes to query or complaint resolution.