We review what Customer engagement is and equally why it needs to be a core focus for every business.
News & information
Stay up to date with the best business practices in the digital realm, sharing news about Artificial Intelligence and how it can help you grow.
- White paper
Today’s digital landscape has evolved to enable businesses & users alike to use technology to enhance their daily lives.
It requires strategy and discipline to perfect, but platforms can empower us to co-create more efficiently than before.
Marketing and customer communication is vital to any business. But what you say and to who makes all the difference.
In an industry focused on providing great guest experience, it’s only logical that messaging platforms be adopted in the hotel industry.
A customer-centric mindset & a connected tech platform = enduring relationships.
Superb Customer Experience = Long-term Business Growth
Every transaction generates data. Understanding it is the key to your future success and business growth.
We identify 5 trends that will ensure you have a tech edge and remain ahead of your competitors.
Businesses should consider AI Developments as they are regarded as one of the most impactful technologies today.
Quick instant messaging and responsiveness is at the core of what customers want when it comes to query or complaint resolution.
When it comes to ROI this is always a critical contributing factor for companies to consider when they need to implement new software.
We share insights on how a leading travel company is using AI to improve their ROI.
Success in the digital transformation era starts with providing the best customer service and experience.
When contemplating a new venture into AI, companies need to take on important considerations about AI use-cases.
More and more hospitality companies are increasingly using AI to carry out customer service tasks.
AI is set to impact