Facebook Messenger & Modern Business
We review Facebook Messenger and other social channels and discuss the importance for businesses to use them effectively.
Meet Greg and See if You Can Relate
I’m sure many of you can and will relate to Greg’s story as both a customer and a customer service representative.
AI Summit Event
We attended the AI Summit hosted by AI Business in June 2018. View our thoughts on customer engagement.
Keeping The Customer Happy With AI
View our thoughts on the AI business website on the most significant challenges of effective business communication today.