How Buyers Want to Talk to Your Business
One of the ways in which we encourage customers or buyers to talk to businesses is through CONCURRENT MESSAGING
What Customer Service Needs for Success in Today’s Digital Era
Success in the digital transformation era starts with providing the best customer service and experience.
What Executives Should be Asking about AI Use-Cases in Business
When contemplating a new venture into AI, companies need to take on important considerations about AI use-cases.
How to use Artificial Intelligence in the Hospitality Industry
More and more hospitality companies are increasingly using AI to carry out customer service tasks.
Artificial Intelligence: How to Ensure ROI
The ROI of an AI technology can be quantified best when it is bench-marked with human workers doing the same job.
AI And Automotive Retail In 2018: The Future Is Here
AI is set to impact almost every part of the automotive business, from marketing to retail.
Why Having a Webmessage Function is Crucial for Your Website
Top 7 Live Chat (Webmessage) Benefits You Need to Know
Chat Apps are Extinguishing Phone Calls
When it comes to customer service, chat apps are leading the way in creating a better interaction between businesses and customers.
Creating Meaningful Customer Relationships in the Age of Tech
We review how businesses can use technology to amplify human connections & improve Customer Relationships.
AI Can Bring A Revolution In The Automotive Industry
There is a great transformation happening in the automotive industry with the introduction of AI.