Discover The Hidden Value Inside Your Existing Data
Every transaction generates data. Understanding it is the key to your future success and business growth.
5 Ways to Have a Technological Edge in Business in 2019
We identify 5 trends that will ensure you have a tech edge and remain ahead of your competitors.
AI Developments That You Really Need to Know About
Businesses should consider AI Developments as they are regarded as one of the most impactful technologies today.
NLP and How It Improves Customer Experience
Conversational interactions are driven by words and intent, whether in full sentences or in a menu.
Digital Channels vs Voice | What Do Customers Prefer?
Quick instant messaging and responsiveness is at the core of what customers want when it comes to query or complaint resolution.
The Evolution of Messaging Channels
It’s common knowledge that customers today want to engage with businesses using the communication channels of their choice.
How can AI Be Used To Improve Email Marketing ROI?
When it comes to ROI this is always a critical contributing factor for companies to consider when they need to implement new software.
Machine Learning vs Machine Reasoning: Know the Difference
We share insights on how a leading travel company is using AI to improve their ROI.
AI in E-Commerce – Predictions for 2018
AI has worked its way into countless sectors bringing changes to our everyday lives, specifically in E-Commerce.
Customer Service and Modern Mobile Devices
Most of us, whether we are business owners or customers ourselves, rely on our mobile devices to interact and engage quickly.