How AI Will Create a More Flexible Future for Brands

Today’s digital landscape has evolved to enable businesses & users alike to use technology to enhance their daily lives.
Data Bridges the Gap Between Human and Machine

Digital agencies should be thinking about data to drive more human-centric content to improve brand experience.
Brands Can Use Platforms to Innovate and Drive Growth

It requires strategy and discipline to perfect, but platforms can empower us to co-create more efficiently than before.
Data Can Influence Consumers Along Their Buying Journey

Marketing and customer communication is vital to any business. But what you say and to who makes all the difference.
The Fourth Industrial Revolution

We stand on the brink of a technological revolution that will fundamentally alter the way we live, work, and relate to one another.
Important Truths About Guest Messaging in Hospitality

In an industry focused on providing great guest experience, it’s only logical that messaging platforms be adopted in the hotel industry.
5 Ways to Humanize Platforms & Develop a Deeper Connection with Consumers

A customer-centric mindset & a connected tech platform = enduring relationships.
How Instilling a Culture of Continuous Learning Will Improve Customer Experience

Superb Customer Experience = Long-term Business Growth
Mobile Communication Within Service Teams

Service teams are an integral part of any manufacturing business, they are the key to in-house productivity.
3 Reasons Rule-Based Chatbots Rule

Chatbots continue to gain in popularity in customer service. They can address most simple customer issues 24X7.