Chatbots Reduce Customer Service Costs By 30%
When agents and chatbots help each other to deliver better service, it fosters increased customer trust and confidence.
AI to Power The Next Gen of Customer Community
Insights from AIBusiness on just how AI will make a huge appearance in the Customer Community.
5 Ways to Disrupt Your Competition with Customer Service
Insights from Shep Hyken on disrupting your competition through customer service.
We Know There’s No I in Team, but What About AI?
Cathal McGloin, CEO of ServisBOT describes why AI is perfectly poised to help customer service professionals shine.
Chatbots are a Must for Every Business – See Why
Read our insights in the latest issue of Synapse, The Voice of African AI & Data Science, on just why chatbots are a must for any business.